Troubleshooting Vixen

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Vixen is hanging when I run a sequence.

  • Make sure that the DMX option is unchecked under "Add-ins"
Disable DMX.JPG

I am getting "Access to the port 'COMx' is denied".

  • Try changing the com port in windows.


ChangeComPort.JPG


  • You will need to make matching changes in Vixen.
Vixen Dongle Plugin Setup 01.JPG
Vixen Dongle Plugin Setup 02.JPG
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